Who it’s for
Built for the practice with one location, multi-location practices with two hundred sites, and networks with 1,000+.
Independent practices
One to five locations. A front desk that can’t answer at 7 pm, and a system switch that feels risky.
With Pinna: a front desk that never closes, Desk running alongside your current system from week two, and your data moving with you when you’re ready for Office. A named Practice Success Specialist from day one.
Multi-location practices
Ten to two hundred sites, often grown by acquisition, each office with its own system and habits.
With Pinna: one platform every site opens on, configured once and inherited by the next acquisition; migration, training and go-live handled by our team, site by site or in waves; reporting by location.
Networks and buying groups
A thousand or more locations across members and franchisees. Mixed systems, marketing spend that lands in voicemail, no single view of the network.
With Pinna: one rollout and one standard of patient experience, your brand and persona set once at network level, preferred pricing and terms for your members, and reporting that rolls up by location, region and member.
Every practice gets
The same method, whatever your size.
Your voice, your rulesYou set each AI Agent’s voice, tone, scripts, offers and escalation rules; they never improvise outside them.
Staff stay in controlAny conversation can be taken over by a person at any moment, with full context. The AI Agents augment the front desk; they never lock it out.
The booth and the desk on one recordPinna Office is Noah-connected, so fittings flow into the same record the AI Agents book against, whatever instruments you fit.
Partner-neutralPinna is owned by no manufacturer and works with all of them.
Numbers, not adjectivesEvery week you see what the AI Agents did: inquiries answered, response times, appointments booked, show rates, trials converted, patients reactivated.
Security and complianceHIPAA-compliant operation with a Business Associate Agreement; your patient data stays yours.
Start where it suits youPinna Desk runs alongside the system you use today. Move to Pinna Office when you’re ready; our team handles migration, training and go-live.
A partner, not a vendorWe customize the AI Agents to your patient conversations and report results in plain numbers.
Through your group or network
Your group has already done the negotiating.
Pinna comes to practices through the groups and networks they already belong to. Members claim a start page that is already built, with preferred pricing and terms their group secured.
A community of 950+ private-practice owners.
AudBoss members →
Independently owned locations across North America.
Beltone members →
A boutique practice development group for independent practices.
Pivot Hearing members →
Practice management expertise for hearing care practices.
Fuel Medical members →
For the hearing professionals who fit Starkey.
Starkey providers →
More than 1,500 franchised locations.
Miracle-Ear franchisees →
Your practice already has a start page. Claim it.
Not a demo. Your Practice Success Specialist configures Pinna on your practice and the AI Agents work your real calls for 30 days, alongside your front desk, with a review every week.* Keep what works; nothing to undo if it isn’t for you.